F.A.Q's

At The Therapeutic Couch, we do not accept insurance and have intentionally chosen to remain out of network. This allows us to protect your privacy, your pace, and the direction of your care. Therapy should not be dictated by insurance companies. Upon request, we can provide a superbill for potential reimbursement, but we cannot guarantee coverage. We recommend contacting your insurance provider directly to learn more about out-of-network benefits.

Yes, we offer a limited number of sliding scale spots based on availability. We believe access to healing should never be out of reach. Our sliding scale rates are thoughtfully structured to support those navigating financial hardship while still receiving culturally grounded, high-quality care.

Therapy looks different for every woman. Some clients prefer short-term support, while others benefit from a longer therapeutic relationsip. We revisit your goals every few months and tailor the journey to meet your emotional, relational, and functional needs. Healing isn’t a race, it’s a rhythm.

Before your Discovery Call, you’ll complete a brief questionnaire to help us better understand your needs. When you arrive, just bring your full self honestly, that’s all we ask. This is your space. You don’t need to come perfect you just need to come as you are.

We get it, life happens. If you need to cancel or reschedule, we kindly ask for 24 hours’ notice. Sessions cancelled late or missed without notice will be charged the full session fee. Your time is sacred, and so is ours. We’re committed to holding space for you, and we appreciate you doing the same.

Yes. Everything shared in session is held in confidence and protected by law, with a few exceptions related to safety, which will be clearly explained in your consent paperwork. Our work together is rooted in trust, and we treat that responsibility with the utmost care.

Individual therapy sessions are 45 minutes. Initial assessments are 60 minutes. Mental Wellness Check-Ins are 30 minutes, and group therapy sessions are typically 60 minutes. Each service is thoughtfully timed to allow for presence, clarity, and emotional care—without feeling rushed.

Yes. A’Laina Newbold is a Licensed Clinical Social Worker in the state of Florida. With over a decade of experience, she has supported women, teen girls, and families through trauma recovery, emotional healing, and life transitions using a clinically informed, culturally grounded approach that honors the whole person.

Absolutely. The Therapeutic Couch is passionate about breaking the stigma surrounding mental health in Black and Brown communities. A’Laina is available for workshops, panels, keynotes, and podcast features focused on healing, identity, self-care, and cultural wellness.

Yes. While The Therapeutic Couch was created to center the healing of Black and Brown women, our work is inclusive of all women who align with our values and therapeutic approach. We welcome clients from all racial and cultural backgrounds, and our clinicians are skilled in holding space across identities. If you’re seeking intentional, culturally responsive care we’re here for you